WHO WE SERVE – Superior Performance International is positioned to best support those organizations which serve, support and provide homes to older adults. This includes full-service retirement communities as well as organizations supporting specific older adult needs such as assisted living, memory care and skilled nursing. For non-profit entities, we can help you with fundraising initiatives as well as day-to-day development office administrative, accounting and financial systems. We also have experience in acute care hospital operations and public healthcare organizations.
Budgeting, Forecasting & Forensic Analysis
Developing tools for frontline managers which are easy to use whether you have strong or developing financial skills.
Creating a Culture of Customer Service
Providing the systems to build a sustainable culture of customer service based on increasing employee engagement which, in turn, improves customer satisfaction, engagement and brand loyalty.
Simplifying your strategic vision to measurable objectives and time-sensitive action plans that don’t get lost in the day-to-day activities of running the business. Developing a focused and concise plan to achieve top performance.
Accounting & Financial Reporting
Recommending a chart of accounts which marries financial information with statistical data and allows for the development of financial and key performance indicator reports to power your performance.
Analyzing current business metrics and financial performance to find areas of opportunity.
Maximizing the potential of your donor database management system, linking the donor database system to the accounting system to improve efficiency, accuracy and timeliness of financial information to build trust with donors. Developing capital campaign plans and expectations. Building a team of volunteer fundraisers. Educating fundraising professionals and donors on different ways to support your organization.
Looking at current operations to identify opportunities for program enhancement leading to higher customer satisfaction.
Requests for Proposal
Writing your RFP, coordinating the solicitation process and summarizing the proposals received.